-No one expect you should know the PIN code and it does not change. 

-Go to any branch of the Bank and fill out an application for card reissue (processing time for issuing a new card is 5 working days in Bishkek, 10 working days in the regions of the Kyrgyz Republic).

- You can pay by card at any retail or service outlet where you see the Elcard and VISA Electron/Classic/Gold logo. As a rule, the logo is located on the door or cash register.

- Instant issuance of a card: within 2 working days in Bishkek, up to 5 working days in the regions of the Kyrgyz Republic.

-First of all, you should get yourself familiarized with the Bank's tariffs and pay attention to the fees for cashing out and making purchases with the payment card.

-Additional fees may be charged when servicing at other banks.